Per Forbes/Statista, who conducts the annual research for the list, the 2023 rankings were determined by:
- An Independent Survey: Approximately 26,000 US consumers were asked to rate credit unions at which they have or previously have had a checking/saving account. In addition, they had to rate the credit unions in six different subdimensions: trust, terms & conditions, branch services, digital services, customer services, and financial advice.
- Publicly Available Reviews: For each credit union, in each state, a sentiment analysis approach of publicly available online text reviews and ratings was applied.
Azura was named as Best-In-State Credit Union by Forbes in 2023. Azura is a forward-thinking financial institution with deep Kansas roots, offering reliable, innovative banking services for both people and businesses of Kansas. ACU is a member-owned, not-for-profit financial institution with nine locations currently, and more locations coming soon. Azura has over 750 million in assets and 62,000 members. ACU is committed to going “Above and Beyond Banking” by offering reliable, innovative banking services and improving more lives through a culture of giving. Find out more at www.AzuraCU.com or call (800) 432-2470.