As we celebrate Cybersecurity Careers Week, we’re going to shine a spotlight on the dedicated professionals who work tirelessly behind the scenes to protect our credit union and data. Today, we have the privilege of speaking with Karen, a Software Administrator at Azura Credit Union, to gain insight into her role and her journey in the ever-evolving world of IT.
Karen's role at Azura is pivotal to the credit union's daily operations. Her responsibilities span a wide range of tasks essential for the institution's smooth functioning.
"A lot of what I do," she explains, "is setting up new users during the onboarding process and ensuring they have the right access to applications. I work extensively with various credit union software systems. Additionally, I handle IT help tickets and liaise with different vendors when necessary to resolve issues."
Karen's work is a testament to the intricate web of technology that underpins financial institutions like Azura. Her expertise ensures that every piece of the digital puzzle fits seamlessly.
When asked about her favorite aspect of the job, Karen lights up with enthusiasm.
"I like developing procedures and solving issues," she says. "Digging in and discovering what needs to be done is truly rewarding. Collaborating across departments to devise solutions helps keep everyone organized and productive."
Her passion for problem-solving makes her a valuable asset to Azura Credit Union. In cybersecurity, people like Karen are critical in staying one step ahead of potential threats.
In the age of cyber threats, safeguarding the credit union and its members is paramount.
"Managing the users is a big deal. We need to ensure that the right people have appropriate access to programs. Keeping information up to date is crucial for the safety of our members and employees."
Her diligence and attention to detail are instrumental in maintaining the fortress that protects Azura and its members from fraud and cyber threats.
As we wrap up our conversation with Karen, we ask her for advice that she would offer someone seeking a career in IT or considering a transition to a role like hers.
"When I was going to college, I had an outstanding professor who told me that if you're going to get into IT, things are always changing. So, the most important thing is to learn how to learn. Life is ever-changing; today, you may be doing this job, and tomorrow, you may be doing another. Don't be afraid of it. Things will change, so keep learning."
Karen's advice is a guiding light for those embarking on a journey in the dynamic field of IT and cybersecurity.
In celebrating Cybersecurity Careers Week, we thank professionals like Karen, who work tirelessly to keep our digital world safe. We hope her story inspires and motivates those considering a career in the field, reminding us all that in an ever-changing world, adaptability and continuous learning are keys to success.